I do not recommend this clinic unless you have the financial ability to immediately pursue surgical options.
In our experience with Dr. Biddle, there was little to no willingness to attempt conservative treatment before recommending surgery. Most recently, we brought our cat in for a swollen, red area at the tip of her claw. This claw had previously been removed twice, and we had reason to believe a remaining nail fragment (which we had felt before) could be causing the issue.
At the appointment, my husband was sent home with only surgical options—no attempt to treat the swelling with antibiotics, steroids, or any less invasive approach. This meant putting our cat under anesthesia and paying hundreds of dollars, with no attempt to rule out a simpler cause first.
Within 10 minutes of leaving, I called to clarify. Dr. Biddle stated she believed it was more likely a mass, though she could not confirm this without testing. I explained the full history, including the prior nail fragment, and asked why we wouldn’t first try antibiotics to address a possible infection. Her response was that antibiotics could cause stomach upset and contribute to resistance, and she did not feel they were warranted.
I also explained that we could not afford surgery at this time and simply wanted to try a conservative approach first. During this conversation, she shifted focus to expressing strong personal opposition to declawing, stating she does not perform the procedure because she believes it is wrong. While that is her right, it felt inappropriate given that our cat’s condition is the result of prior care, and we were seeking help for the current issue—not a lecture.
When I again requested antibiotics, I was told that she “would have charged more than $60” for the visit if medication were going to be prescribed, implying cost—not just medical judgment—was part of the refusal.
Additionally, my husband reported that she appeared uncertain in her diagnosis and consulted with two other individuals (who were not identified to us as veterinarians), yet still declined to attempt any non-surgical treatment.
To refuse even a basic, lower-risk treatment option—while acknowledging uncertainty in the diagnosis—and instead present only high-cost, invasive procedures is deeply concerning. Especially when surgery itself would involve antibiotics afterward as a preventative measure.
We left without treatment for our cat and without confidence in the care provided.
We did try to use them for the surgery and had removed our previous review and hoped that we would have a better experience. However, they wont see you if you leave a review they are not happy with and refused to see us. So, back goes the review, which was 100% honest and an accurate experience we had with this vet. So, keep in mind you will be refused service if you do not leave a review they are satisfied with. This in turn will affect what people can expect to gain from reading reviews bc they try to control their review ratings by making people fear any review that is not 5 stars will result in them not seeing your animal.
